System status
Update - We are continuing to investigate this issue.
Jun 02, 2026 - 15:40 EEST
Investigating - The issue affecting StayStore has been resolved.

All systems are operating normally.

We apologize for the disruption.

Mar 17, 2026 - 12:20 EET
Update - All new events from 12:40 UTC+3 onward are being processed successfully. The incident impact window was from 12:45 to 12:54 UTC+3. All new changes made after 12:54 have been applied successfully
Jun 01, 2026 - 12:55 EEST
Investigating - We are currently investigating an issue affecting Staystore.
The issue affects, for example, all changes made in the extranet, availability/quotas/prices. The developers are investigating.

Thank you for your patience.

Jun 01, 2026 - 12:53 EEST

About This Site

This status page reflects the operational status of all major components, including API, web application, and background services.

Incidents are reported based on automated monitoring alerts and confirmed by our engineering team.

Historical uptime and incident reports are available for transparency and auditing purposes.

Booking Engine Operational
90 days ago
100.0 % uptime
Today
Exely personal account Operational
90 days ago
100.0 % uptime
Today
Exely GMS Operational
90 days ago
100.0 % uptime
Today
Exely PMS Operational
90 days ago
100.0 % uptime
Today
Staystore Operational
90 days ago
100.0 % uptime
Today
PMS connections Operational
90 days ago
100.0 % uptime
Today
Channel Manager Operational
90 days ago
100.0 % uptime
Today
PayGate Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 2, 2026

Unresolved incidents: Investigating issue with Staystore, StayStore - Incident resolved.

Jun 1, 2026
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Completed - The scheduled maintenance has been completed.
May 21, 07:30 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 EEST
Scheduled - We will be performing scheduled maintenance on PayGate.
This is related to the migration of payment profiles to a separate PayGate instance.

Start: 06.00
End: 06.30

During this period users may experience: payment profiles from PayGate.

May 20, 08:53 EEST
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.